Last Updated: 09.01.26

This Privacy Policy explains how DFT Express collects, uses, stores, and protects your personal information.

1. What Data We Collect

We collect:

• Name
• Email address
• Phone number
• Business name
• Website details
• Project information
• Payment info (via Stripe/PayPal — we do not store card details)
• Usage information (analytics, cookies)

2. How We Use Your Data

We use your data to:

• Deliver our services
• Communicate with you about projects
• Issue invoices and process payments
• Improve our website and services
• Send updates or marketing (only with your consent)

3. Legal Basis for Processing

We use the following lawful bases:

• Contract (project work)
• Consent (newsletter, marketing)
• Legitimate interest (improving services and analytics)

4. How We Store Your Data

Your data may be stored in:

• Google Workspace (emails, documents)
• Notion / Trello (project management)
• Stripe / PayPal (payments)
• Secure cloud hosting
• Analytics platforms (anonymous usage data)

We retain project info for 7 years for legal and accounting reasons.

5. Sharing Your Data

We only share data with necessary third parties such as:

• Hosting providers
• Developer tools
• Payment processors
• Email and automation tools

We never sell your personal data.

6. Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Request data portability
• Object to processing

To make a request: sales@dftexpress.co.uk

7. Cookies

We use cookies for:

• Analytics
• Website performance
• Security

See our Cookie Policy.

8. Updates

This policy may be updated periodically.